Keep Your
Fire+Smoke
Curtains Compliant
and Operational
Schedule Inspection
Keep Your
Fire+Smoke
Curtains Compliant
and Operational
Schedule Inspection
Keep Your
Fire+Smoke
Curtains Compliant
and Operational
Schedule Inspection

Service, Repair, and Inspections

INSPECTIONS

Standard-Driven Compliance

Professional NFPA 105 & 80 Testing

Don’t risk occupancy safety, costly local fire authority (AHJ) penalties or fires+smoke curtain system failure. We provide mandatory semi-annual and annual inspections, drop tests, and certification scheduling designed around your building’s operational hours.

  • Meet Code Requirements: Smoke Guard’s services are fully compliant with NFPA 105, NFPA 80, and 2018 IBC, section 705.2.26
  • Documentation Provided: Full factory-checklist validation for your records.
  • Warranty Protection: Maintain your original Smoke Guard equipment warranty.

REPAIRS

Factory-Authorized Repairs

Restore Full Emergency Functionality

Smoke Guard is a trusted leader in fire + smoke protection systems, setting the standard for safety, functionality, and design in commercial buildings. Our solutions meet relevant building codes and standards, delivering exceptional reliability while seamlessly integrating into architectural designs to provide unmatched protection and aesthetic appeal.

Trusted by clients worldwide, our reputation is built on thousands of projects and installations that exemplify our commitment to quality, innovation, and superior fire + smoke protection.

Service Schedule

Smoke Guard Product

Service Frequency
(Code Minimum)

Service Frequency
(Recommended)

Code Required Test / Inspection Included

M200 Elevator Smoke Curtain (standard)

Annual

Semi-Annual (2x per year)

Yes

M400 / M400B Elevator Smoke Curtain (standard)

Annual

Semi-Annual (2x per year)

Yes

M600 Elevator Smoke Curtain (custom)

Annual

Semi-Annual (2x per year)

Yes

M2100E Elevator Smoke Curtain (side guides)

Annual 

Semi-Annual (2x per year)

Yes

M1000 Vertical Fire Curtain

Annual

Semi-Annual (2x per year)

Yes

M2100 Vertical Fire+Smoke Curtain

Annual

Semi-Annual (2x per year)

Yes

M2500 Vertical Fire+Smoke Curtain

Annual

Semi-Annual (2x per year)

Yes

M3000 Horizontal Fire Curtain

Annual

Semi-Annual (2x per year)

Yes

M4000 Perimeter Fire+Smoke Curtain

Annual

Semi-Annual (2x per year)

Yes

Hose Stream 2100

Annual

Semi-Annual (2x per year)

Yes

SG Draft (static draft curtain)

N/A

1x per year (visually check for wear/tear)

N/A

Smoke Curtain Inspection & Maintenance Checklist

1. Visual Inspection​

Conduct a thorough visual check of the unit’s exterior and the surrounding area for any obstructions that could hinder deployment.​

2. Housing & Power Test​

Open the housing door and cut power to the unit (via the PCB rocker switch or control box) to verify the door functions correctly during deployment.

3. Deployment Verification​

We then deploy the screen to ensure it reaches the ground smoothly and at a speed within the NFPA 80 standard (around 6 to 24 inches per second).

4. Component Review​

While the system is deployed, visually inspect all internal components, including the screen material, magnets, cables, pulleys, motor, limit switches, and PCBs.

5. Motor & Retraction Check​

Restore power and allow the curtain to retract while listening for any unusual motor noise under load.

6. Functionality Testing

Test auxiliary systems such as the Screen Retract System (SRS), wall-mounted switches, or edge sensors (if equipped) to ensure they trigger immediate and correct responses.

7. Adjustment & Lubrication

Lubricate pulleys, bearings, or door hinges as needed and make minor adjustments to limit switches or screen alignment.

8. Final Reset

Cycle the system one final time after all adjustments are complete to confirm it resets to a “green” or ready status.

9. Site Cleanup

Clean all surfaces, including rails and the housing interior, and vacuum the surrounding area to remove debris.

Frequently Asked Questions

Maintenance and Service

Per the International Building Code (IBC) 2018 Section 705.2, National Fire Protection Association (NFPA) 80, and NFPA 105 regulations, protective fire+smoke curtains must undergo a visual inspection and operational drop-test at least once a year. If fire+smoke curtains are integrated into a larger, engineered building smoke control system, codes may require testing every six (6) months. Smoke Guard recommends that the fire+smoke curtains be deployed at least twice per year. Regular operation is important to ensure the magnetic release system functions properly and to keep the units in optimal working condition.

To satisfy this requirement, Smoke Guard typically recommends that customers schedule a preventative maintenance inspection with the Smoke Guard team and then, approximately six (6) months later, perform their annual fire alarm testing, during which the smoke detectors are activated and the curtains are exercised. This approach helps ensure the curtains are operated at least twice annually, remain in compliance with manufacturer recommendations and help avoid costly local fire marshal/authority having jurisdiction (AHJ) fines.

A Smoke Guard factory-trained, qualified technician performs a multi-point compliance check. This includes a visual inspection of the curtain fabric for tears or gaps, cleaning the side guides of debris, and evaluating the deployment mechanisms. The Smoke Guard technician performs an operational drop-test to confirm the curtain deploys at code-compliant speeds, seals completely against the floor, and automatically triggers from the building's fire alarm system—even during a total loss of primary power. Download Smoke Guard's complete multi-point testing checklist HERE for additional information.

A blinking light or an audible beep typically signals a critical system fault, such as a failing battery backup power supply, a tension issue, a faulty component, or a disconnected fire alarm signal chain. Because these systems are life-safety opening protectives, codes dictate that all repairs must be handled by a qualified technician. Modifying or attempting to repair the system yourself can void its UL certification and compromise building safety. If you have a current issue with your fire+smoke system curtain, please request emergency repair or troubleshooting service.

If a curtain fails to deploy, descends too slowly, or shows physical damage, it is classified as out of compliance. According to the IBC, the system must be serviced immediately. If parts must be ordered, the opening cannot be blocked, and the curtain may need to remain closed until repaired and operationally-compliant. Smoke Guard's technicians stock common Original Equipment Manufacturer (OEM) replacement parts to often perform same-day repairs whenever possible to keep your building fully protected and compliant.

You are legally required to maintain a signed, written record of all inspections, testing, and repairs on-site for a minimum of three (3) years (or three (3) full testing cycles for certain integrated systems), and potentially longer depending on local AHJ amendments/requirements.

This log must detail the date of the service, specific unit locations, the technician's name/credentials, and detailed pass/fail performance results, including visual status of physical components, operational metrics such as automatic closure from alarm initiation and code-allowed deployment speeds. Following every service, Smoke Guard's team provides you with a code-compliant digital inspection report ready to hand directly to your inspector.

In addition, acceptance testing records (the initial acceptance test performed immediately after installation) must be kept for the entire lifespan of the fire+smoke system curtain assembly.

Contact Smoke Guard

California: 877.345.1276

AZ, TX, FL: 877.220.8102

National: 800.574.0330

Email: sg-service@smokeguard.com

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